One of the fundamental principles guiding a company's success in the mortgage industry is to know and understand your customer.  We understand that the mortgage industry is a complex environment, requiring knowledge and understanding of thousands of processes, regulations and relationships.  In today's dynamic economy, these factors change on a daily basis.  In order to succeed, mortgage organizations must be able to make strategic decisions instantaneously, with the flexibility to respond to the specific needs of the individual customer.  MindBox® is the only company that is uniquely qualified to help mortgage providers maintain and improve their competitive edge, by providing end-to-end solutions that will enable them to integrate their best practices and knowledge into a streamlined automated mortgage system.

How We Help Our Clients

• Exceed their customer's evolving needs:  Create personalized deal structures, providing your customers with special features to meet their specific needs.
• Provide measurable ROI, including increased sales revenue, and decreased costs:  MindBox® deal structuring includes cross-sell and upsell features.  You can increase revenue by including a HELOC as part of the deal, consolidating a line of credit so that the credit is with your institution.  MindBox® also makes the process more efficient and error free by automating processes like underwriting pricing and product selection, which saves you money.
• Offer each customer the best, most personalized deal possible:  MindBox® engines look at specific customer requests and lender policies, combine these factors, along with credit information and product guidelines, enabling you to give the most-appropriate deal for both your institution and the borrower to your customer — every time.
• Enable tight integration of the Internet and other client contact channels:  MindBox® is multi-channel; our decision engine's area central hub, sending appropriate and consistent decisions to all channels.
• Create audit trails and compliance checks throughout the process:  The MindBox® Power Editor allows you to see all the rules used in a decision at any given date.

We've helped mortgage lenders increase loan-conversion rates, improve accuracy, and reduce the cost of originating and underwriting for conforming, non-conforming and non-prime loans.  Our systems intelligently automate mortgage-loan-prequalification, underwriting, credit grading, credit analysis, personalized pricing, deal structuring, cross-selling, and compliance verification.  Our systems can be part of an existing LOS infrastructure accessed through a portal, or be part of any other client contact front end.