One of the fundamental principles guiding a company's success in the mortgage industry is 'know and understand your customer'.  We understand that the mortgage industry is a complex environment, requiring in-depth knowledge of thousands of processes, regulations and relationships.  In today's dynamic economy, these factors change on a daily basis.  In order to succeed, mortgage organizations must be able to make strategic decisions instantaneously with the flexibility to respond to the specific needs of the individual customer.  MindBox® is uniquely qualified to help mortgage providers maintain and improve their competitive edge by providing end-to-end solutions that will enable them to integrate their best practices and expertise into a streamlined automated mortgage system.

We Help Our Clients

• Exceed their customer's evolving needs:  MindBox® systems quickly create individual deal structures tailored to the specific customer and loan scenario to form best-fit offerings and best-in-class service.
• Provide measurable ROI, including increased sales revenue, and decreased costs:  MindBox® deal structuring includes cross-sell and upsell features.  MindBox® also makes the process more efficient and error free by automating the entire decisioning and review processes.  Loans can be approved and closed faster and with greater confidence with fewer decision or qualification errors and ready for best execution on the secondary market.
• Offer each customer the best, most personalized deal possible:  MindBox® engines look at specific customer requests and lender policies along with credit, collateral and market information as well as product guidelines to enable you to offer the most-appropriate deal for both the customer and your company – every time.
• Enable tight integration of all client contact channels:  MindBox® is multi-channel – our decision engine's central hub will send appropriate and consistent decisions to each channel while still allowing you to customize guidelines and messages for specific contacts.
• Create audit trails and compliance checks throughout the process:  The MindBox® Power Editor allows you to see all the rules used in a decision at any given date.  With this history you can validate any aspect of your process or find those areas to adjust to maintain your company's exposure or risk appetite.  It can also assist in compliance review or investor purchase defense.

We've helped mortgage lenders increase loan-conversion rates, improve accuracy, and reduce the cost of originating and underwriting for conforming, non-conforming and non-prime loans.  Our systems intelligently automate prequalification, underwriting, credit grading, credit analysis, pricing, deal structuring, cross-selling, and compliance/audit verification.  Our systems can be part of an existing LOS infrastructure, and we have successfully integrated with most of the current front-end systems in use today.